Professional Issues in Practice

By Robin Marchment

Standard Certificate (8.75), NCCAOM (8.5)
Access Period: Lifetime
Series Length: 8.75hrs

Series Overview

Effective practice relies not only on therapeutic skills, but also on professional ethics, communication with patients and other practitioners, and an understanding of the law which is poorly understood by most practitioners. Robin’s experience in regulatory practice as an accredited assessor and national examiner, as well as her involvement in prosecutions as consultant and expert witness, has provided her with insights and cautions that she shares in this series. The courses address a broad range of professional obligations and requirements that ultimately affect our practice.

Professional Issues in Practice - Course 1

Requirements Responsibilities & Complaints

This course explains professional requirements and their value to your practice, making it easier for busy practitioners to meet their responsibilities. It also offers advice on how to handle a complaint made against you.
Total CPDs: 4
Standard Certificate (4), NCCAOM (4)
Access Period: Lifetime
Course Length: 4hrs
Course Notes: Notes are provided with this course.

Course Overview

This course addresses the principles of Informed Consent, Confidentiality and Cultural sensitivity; the value of good health records and good labelling practices. It will explain not only what you have to do but the reasons behind those requirements. Failing to provide adequate information may lay a practitioner open to a charge of battery or negligence, even if the treatment was performed competently. The ethical and legal implications of Informed Consent are complex and high court rulings are discussed. What are the circumstances that allow disclosure of information given in clinical confidence or even mandate it? Just how safe are toxic herbs and what are the risks and safeguards? How to manage a complaint made against you. Part 1 covers Informed consent. Topics include: Professional ethics and legal implications relating to informed consent; Health literacy and patient vulnerability; Common language obligations; The process of providing information to obtain informed consent; Consent forms; Legal capacity; High court rulings. Part 2 covers Privacy and security. Topics include: Privacy and confidentiality; Appropriate and inappropriate disclosure; Data security and retention. Part 3 covers Social and cultural sensitivity. Topics include: Diversity in our community; Reporting on domestic violence of adults; Reporting on domestic violence and child abuse. Part 4 covers Health records and invoicing. Topics include: The value of good record-keeping; Specific requirements; Translated records; Intake form; Records for initial consultation vs follow-ups; Tax invoice and accounting records. Part 5 covers Herb labelling and adverse event reporting. Topics include: Problems and complaints that have occurred; Guidelines for the safe practice of Chinese herbal medicine; Nomenclature; Patient advice and information; Patient records; Prescriptions and labels; Adverse event reporting. Part 6 covers Toxic herbs. Topics include: Toxic herbs and their safety in the hands of a registered practitioner properly trained in Chinese herbal medicine: Ma Huang, Zhi Fu Zi, and herbs containing amygdalin: Xing Ren, Tao Ren, Yu Li Ren; History of submissions, reasons for restrictions, actual risks and safeguards. Part 7 covers Managing a complaint: what to do when a complaint is made against you.

Course Objectives

  • Understand the ethical and legal implications of informed consent, the issues of health literacy and patient vulnerability. Understand when disclosure of confidential information is inappropriate and when it is appropriate or even mandatory
  • Be aware of community diversity. Learn to recognise signs of adult domestic violence and abuse, including emotional abuse, and the emotional and sexual abuse and neglect of children. Understand the different reporting responsibilities
  • Learn the value of keeping good health records, what information should be included on the intake form, the initial consultation record, and follow up records. Understand what needs to be included on herb labels and patient information sheets
  • Understand the toxicity of some herbs. Learn the risks and how traditional preparation methods reduce the toxicity
  • Understand how best to manage a complaint if one is made against you

Course Outline

0 hrs - 1.5 hrs
Ethical and legal implications of informed consent, health literacy, patient vulnerability, the process of providing relevant information to obtain informed consent; limitations of consent forms; legal capacity; High court rulings
1.5 hrs - 2 hrs
Explanation of privacy and confidentiality issues, appropriate and inappropriate disclosure with examples, data security and data retention requirements
2 hrs - 2.5 hrs
Diversity in our community, its social ramifications, the need to support those communities. Adult domestic violence and reporting responsibilities. Child physical, emotional and sexual abuse. Our reporting responsibilities and protections
2.5 hrs - 3 hrs
Recommendations for health record keeping. The value of good record keeping to the practitioner, specific requirements, translated records, the intake form, records for initial consultation vs follow-ups, and tax invoice and accounting records
3 hrs - 3.25 hrs
Problems and complaints that have occurred; guidelines for the safe practice of Chinese herbal medicine; nomenclature; patient advice and information; patient records; prescriptions and labels; adverse event reporting.
3.25 hrs - 3.75 hrs
Issues relating to the toxicity of some herbs and how traditional preparation methods reduce the toxicity: Ma Huang, Zhi Fu Zi, and herbs containing amygdalin: Xing Ren, Tao Ren, Yu Li Ren. Restrictions and actual risks and safeguards.
3.75 hrs - 4 hrs
Advice on how to manage a complaint made against you effectively and professionally, and how to use the experience to improve your practice

Disclaimers:

Accessing Your Series
After checking out, your email address will be sent to Net of Knowledge securely and you will gain instant access to your series. If you do not have a Net of Knowledge account yet, one will be created for you automatically and you will receive an email with a link to set up your password. Log in to your account at netofknowledge.com and start learning!
Unlimited Access and CEUs
You will have unlimited access to this series for as long as it is on Net of Knowledge, so that you can keep reviewing and learning from it over the years. CEU requirements must be completed within 1 year from the purchase. During this time, you must view the training and complete any required documents to get your certificate. You must also print and save your certificate for your own records. Each individual course has a separate certificate of completion. There is no certificate for the entire series.
Cancellation Policy
Please note we do not offer refunds for our recorded online courses/webinars.
Note
These recordings are available in an online format only; you will not receive a DVD or physical copy of the recording – they are only available to watch on the internet through your online account.

Taught by Robin Marchment

Robin is a registered herbalist and acupuncturist, having completed internships at Chinese hospitals in Guangxi and Xi’An where her focus was on gynaecology. She is lecturer, practitioner and is author of “Gynaecology Revisited” and co-author of “Shang Han Lun Explained”.
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